Microsoft Dynamics 365 CRM Services

Enabling a Customer- Centric Digital Business

A better and organised approach for your customer interaction and management, this emergence of disruptive technologies such as analytics, cloud, social and mobile has changed the way customers engage with organizations. Microsoft Dynamics CRM is delivered on-premise or on-demand (SaaS), as a fully integrated solution suite with marketing, sales, and service capabilities that are fast, familiar, and flexible. This enables businesses of all sizes to find, win, and grow profitable customer relationships.

To stay relevant in an increasingly competitive and complex marketplace, organizations should deliver a high-quality customer experience across multiple touchpoints that are personalized, predictive and proactive. Microsoft Dynamics CRM services from Bitfraction Technologies can help transform your customer engagement efforts.

We offer a plethora of Microsoft Dynamics CRM services that caters to the needs of organizations of all sizes, helps effectively reduce the total cost of ownership (TCO), ensure higher and quicker ROI to maximize their business value and improve their overall competitiveness.

Benefits of Microsoft Dynamics 365 CRM

Easily manage your sales

Ability to efficiently manage contacts, leads, and campaigns

Integration flexibility

Growing community

Easy scalability

Deliver effective customer support

Services We offer

Sales

Quick access to customer data and history either online or offline. Wizard-driven tools help keep prospects and customers informed about new product and service offerings

Marketing

This is a holistic, comprehensive set of marketing capabilities to better understand customers and target resources to the areas that offer the highest return

Service

Customer information, case management, service history, and support delivered to customer service desktops

XRM

Easily customized for Extended CRM scenarios (employees, partners, suppliers, distributors, and vendors)

360 degree support

Comprehensive solutions for CRM requirements from licenses, consulting, and implementation to full lifecycle support

Project Service Automation

Use customer-centric and predictable service delivery model for successful planning and execution of your projects.

Get more than what you think from Microsoft Dynamics CRM services from our services. Bitfraction Technologies has a vast experience implementing, integrating and supporting Microsoft Dynamics CRM and equipping an organization’s sales and marketing teams with the essential tools and information through this versatile platform. With Microsoft Dynamics CRM, it is easy to synchronize and integrate industry-specific tasks with existing applications and infrastructure to enable businesses to respond to customers quickly and more effectively.

Contact us today and discover how we can deliver higher business value for MS Dynamics CRM initiatives.